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Maison Karak

Shipping Policy

Your order will be shipped within 7 business days from the day the order was submitted. We accept cancellations within 24 hours of the order being placed.  All orders are shipped via DHL, free shipping above 150€.

Refund Policy

You are unhappy about our product ? The size doesn’t fit? Let us know !
  • You can return your product within 7 days after reception.
  • The products should be returned in their original package. Damaged, washed or worn products won’t be accepted.
  • Once the product is received and checked by our customer service, we will proceed to reimbursement.

Cancellation / Return / Exchange Policy

  • You can exchange for another size or color. Please contact us to indicate your new choice.
  • Shipping fees for return or exchange will be at your charge.